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How do I contact my driver?

Message the driver from the ride screen; neither of you sees the other's number.

Audience: RidersSection: BookingUpdated: 2026-10-05Version: 2.0

Once a driver accepts, tap Message with the driver's name on the ride screen. You can type, use a quick reply or send a voice note of up to a minute. Neither of you sees the other's number. When GuyWay offers calls on your ride, a Call button is shown too. The chat closes 15 minutes after the ride.

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