Help centre

How do I delete my account?

In the app, open Account, Settings, Privacy centre, Delete account, then type DELETE. Settle a running ride, unpaid fare or bought credit first.

Audience: RidersSection: Getting startedUpdated: 2026-10-06Version: 1.0

Open Account, Settings, Privacy centre and tap Delete account at the foot. Type DELETE and tap Delete my account. A running ride, an unpaid fare or bought credit must be settled first. See Delete your account.

accountdeleteprivacy